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Maintenance Services

Maintenance Services

ETC provides comprehensive maintenance services for entire systems, ensuring that equipment and infrastructure operate reliably, minimizing incidents, and extending service life.

Maintenance activities include:

  • Inspecting, detecting, and resolving hardware and software issues to ensure smooth system operation.
  • Performing equipment maintenance to sustain performance and durability.
  • Preparing detailed status reports on equipment and system conditions.
  • Recommending upgrade or replacement plans when necessary to optimize costs and operational efficiency.

With standardized maintenance processes and a team of experienced technicians, ETC is committed to delivering fast, accurate, and secure services, helping protect and maximize customers’ technology investments.

Information Security Assessment Services

In the context of increasingly sophisticated and escalating cyber threats, ETC provides comprehensive information security assessment services that enable enterprises to proactively detect, prevent, and respond promptly to cybersecurity incidents.

ETC designs and delivers a full suite of solutions tailored to organizations of all sizes and across various industries, including:

SOC (Security Operations Center) Solutions

SOC (Security Operations Center) Solutions

A cybersecurity monitoring and operations center that provides 24/7 surveillance, early threat detection, and rapid incident response.

Penetration Testing (Pentest)

Penetration Testing (Pentest)

Simulation of real-world cyberattacks to identify security vulnerabilities and recommend effective remediation measures.

Information Security Assessment

Information Security Assessment

Inspection, analysis, and evaluation of the security level of IT systems to ensure compliance with applicable standards and regulations.

PCI DSS Compliance Consulting and Support

PCI DSS Compliance Consulting and Support

Ensuring that payment systems and card data storage comply with international security standards.

Consulting Services

ETC provides in-depth consulting services in information technology and cybersecurity, helping governments, enterprises, and organizations select and implement solutions that best align with their needs, objectives, and budgets.

We accompany our customers throughout the entire journey—from assessing the current system landscape and defining technical requirements to planning implementation and optimizing operations—including:

IT Infrastructure Architecture Consulting

Covering networks, servers, storage, data centers, and cloud computing.

Cybersecurity Consulting

Developing data protection strategies and defenses against cyber threats and attacks.

System Integration Consulting

Ensuring that technology components operate seamlessly and efficiently.

Digital Transformation Consulting

Supporting enterprises in adopting new technologies to enhance productivity and competitiveness.

System Integration Services

ETC provides comprehensive system integration solutions that meet the technology infrastructure needs of enterprises and organizations of all sizes. We design, deploy, and optimize systems in accordance with international standards, enabling customers to build a robust, secure, and flexible technology foundation.

System Integration Services

Solution Scope Includes:

  • System Infrastructure Solutions

    Design and optimization of synchronized IT infrastructure to ensure scalability and high performance.

  • Network Infrastructure Solutions

    Data Center, Campus, WAN, and Internet solutions that meet requirements for fast, stable, and secure connectivity.

  • Wireless Network Solutions

    Deployment of high-speed enterprise Wi-Fi systems with comprehensive coverage and strong security.

  • Video Conferencing Solutions

    Delivering clear, seamless online communication experiences that connect people across any distance.

  • Surveillance Solutions (CCTV)

    Intelligent video surveillance systems supporting 24/7 security monitoring and management.

  • Server, Storage & Cloud Computing Solutions

    Private, Hybrid, Public, and Multi-Cloud solutions that are flexible, secure, and cost-efficient.

  • Cybersecurity Systems

    Protecting data and infrastructure against all types of cyber threats and attacks.

Operations Services

ETC provides operations services, including the design and deployment of information network services, to build systems that are secure, high-performing, and flexible. System administration and operations services include:

Basic Administration

Basic Administration

This service provides technical support and troubleshooting for the entire system, including system-wide incident handling, advanced antivirus protection, enhanced ransomware security, endpoint security, and advanced storage management.

Network, Server, Storage, and Security Administration

Network, Server, Storage, and Security Administration

Monitoring, alerting, and consulting services to optimize IT operations and capacity, ensuring that experienced teams can operate systems efficiently while maintaining information security and protection.

Communication Services

Communication Services

Includes services such as email, chat, video conferencing, and document storage, supported by secure management tools and data encryption to ensure information security.

Cloud System Management Services

Cloud System Management Services

Provides administration for cloud platforms such as Microsoft 365, Azure, AWS, and Veeam Cloud. Typical tasks include user and server management, along with advanced support for cloud administration.

Backup and Data Recovery Services

Backup and Data Recovery Services

Enables customers and enterprises to back up data securely and comprehensively, protect against ransomware attacks, and safeguard critical business data.

Periodic System Maintenance Services

Periodic System Maintenance Services

Supports regular maintenance of servers and workstations, ensuring systems are updated, well-maintained, and operating smoothly.